What is Back Market's RefurbScore?

Back Market has a RefurbScore of 85/100, calculated exclusively from admin-validated data across ten trust pillars.

Is Back Market a verified refurbisher?

Yes. Back Market is RefurbScore verified and holds the Silver Trusted badge.

How are reviews verified for Back Market?

Verified reviews are linked to RefurbScore passports or purchase proof and moderated by our team. 5473 verified review(s) are included in the trust score.

Can I compare Back Market with other sellers?

Yes. Use our comparison tool to benchmark Back Market against other refurbishers on delivery, warranty, returns, and device scores.

VerifiedSilver Trusted

Back Market

FranceWebsite

Global marketplace for refurbished electronics with seller verification and buyer protection.

85RefurbScore

4.6

8,420 reviews

customer reviews

AI trust summary

Back Market holds an independent RefurbScore of 85/100 (Silver Trusted) based in France with 8,420 reviews averaging 4.6/5. This seller is RefurbScore verified with admin-validated trust metrics.

Trust metrics

Admin-validated data only — unverified metrics are excluded.

85
Avg. delivery time
2.1 days avg.
85
After-sales quality
4h response
85
Real warranty
24 months
85
Return rate
2.5% returns
85
Devices sold
45,000
85
Company tenure
8 years
85
Transparency
97% disclosed
85
Ecology
72% recycled

Reviews

Verified reviews

5.0
Verified
Excellent device and fast delivery — Back Market
Demo Customer · 2026. jún. 23.
The refurbished iPhone arrived in perfect condition. Battery health matched the passport and delivery was under 48 hours.
5.0
Verified
Responsive after-sales support — Back Market
Demo Customer · 2026. jún. 21.
Had a question about warranty activation — support replied within 3 hours and resolved everything.

Public reviews

4.0
Good value, minor cosmetic wear — Back Market
Demo Customer · 2026. jún. 22.
Device works flawlessly. A few small scratches on the frame but nothing unexpected for the grade.

Change history

Trust score updated
2026. 06. 24.
Initial score set to 85.

Device passports

Apple MacBook Air M291

Compare with other sellers

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FAQ

What is Back Market's RefurbScore?: Back Market has a RefurbScore of 85/100, calculated exclusively from admin-validated data across ten trust pillars.
Is Back Market a verified refurbisher?: Yes. Back Market is RefurbScore verified and holds the Silver Trusted badge.
How are reviews verified for Back Market?: Verified reviews are linked to RefurbScore passports or purchase proof and moderated by our team. 5473 verified review(s) are included in the trust score.
Can I compare Back Market with other sellers?: Yes. Use our comparison tool to benchmark Back Market against other refurbishers on delivery, warranty, returns, and device scores.