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Get verifiedThe Trust Standard for Refurbished Devices
Check if a refurbished seller is reliable before you buy or sell your device.
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Top trusted companies
Independent RefurbScore rankings based on audits, reviews, and transparency.
100% independent
Trust score & certification, explained simply
Every refurbisher gets a 0–100 trust score from verified evidence. That score sets their certification badge after an independent audit.
- 1
Evidence collected
Reviews, audits, seller data
- 2
Everything verified
Moderated and admin-validated
- 3
Score → badge
The number sets the level
The trust score
Built from 4 pillars — only validated data counts.
82
Example: score 82 = Certified
4 measured pillars
Verified reviews
25% weightModerated buyer reviews linked to RefurbScore passports or purchase proof — rating and volume.
Customer service
35% weightAfter-sales support, delivery times and return handling — from buyer ratings and audit checks.
Quality commitment
22% weightReal warranty terms, technical test protocols and device quality — validated by auditors.
Transparency & trust
18% weightListing accuracy, company tenure and ecological practices — verified by our team.
Certification levels
Five tiers from Certified to Elite — each requires a passed audit and a minimum score.
Certified
Audit 70+RefurbScore Certified audit passed — baseline tests, warranty and after-sales verified.
Silver
Audit 85+Full audit plus strong verified reviews on delivery, returns and transparency.
Gold
Audit 90+Excellent after-sales, warranty clarity and buyer satisfaction confirmed by audit.
Platinum
Audit 95+Premium audit across all 11 criteria including legal compliance and ecology.
Elite
Audit 98+Market reference — every audited criterion at the highest level.
- Subscriptions never change the score
- Unverified data is excluded
- Updated after every audit
Device RefurbScore (passport) is calculated separately from hardware tests, battery health and cosmetic grading.
The RefurbScore Passport
Every device, fully verified
A digital trust passport with independent scores, audit evidence, and seller accountability — shareable before every purchase.
- Standardized score breakdown buyers understand
- Linked to verified company trust profile
- Shareable link for listings and marketplaces
Recent verified reviews
Real buyer feedback linked to RefurbScore passports.
Popular comparisons
Side-by-side RefurbScore breakdowns for top device categories.
Buying & selling guides
Expert advice for confident refurbished purchases and resales.
How to buy refurbished safely
Checklist for phones, laptops and tablets with RefurbScore.
Sell your device online
Trade-in platforms, data wipe and payout transparency.
Warranty checklist before purchase
Five questions every buyer should ask a seller.
How to read a RefurbScore passport
Decode scores, badges, and audit evidence in minutes.
Claim your company / Check a seller
Check a seller
Search any refurbisher and see their independent trust score before you buy.
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