Refurbished buying
How to Buy Refurbished Devices Safely
A practical checklist for buying refurbished phones, laptops and tablets with confidence.
Buying refurbished is one of the smartest ways to save money and reduce e-waste — if you know what to verify first.
Check the RefurbScore trust score
Always start with the seller's RefurbScore profile. Scores above 80 indicate admin-validated trust metrics including warranty, delivery and verified reviews.
Demand a device passport
A RefurbScore passport includes battery health, cosmetic grade and hardware test results. Scan the QR code to verify the document matches the device you receive.
Compare warranty terms
Top sellers offer 12–24 months of verified warranty. Check that warranty terms are admin-validated on the company profile, not just marketing copy.
- Compare at least three sellers before buying
- Read verified reviews linked to passports
- Avoid listings with no return policy disclosed
Recommended reading
Frequently asked questions
- Is buying refurbished worth it?
- Yes, when buying from a RefurbScore-ranked seller with a verified passport. You typically save 30–50% vs new with comparable performance.
- What grade should I choose?
- Grade A/B devices offer the best balance. Always match the passport cosmetic grade to photos in the listing.
Related guides
Sell Your Device: Trade-in & Buyback Guide
Compare trade-in platforms, protect your data and maximise payout transparency.
Refurbished iPhone vs Samsung Galaxy
Battery diagnostics, resale value and ecosystem considerations for refurbished flagships.
How to Choose a Trusted Refurbisher
Use RefurbScore trust pillars to evaluate sellers before you buy.
Refurbished Warranty Checklist
What to verify about warranty coverage, exclusions and claim processes.